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I ordered some checks an address labels. The checks were perfect, but the labels were misprinted.

Half of my address ran off of each label. I emailed customer service and they wouldn't help me. I even attached pictures of the misprinted labels, which is one of the reasons I chose to use email. They responded after a couple of days and told me I had to call.

Calling is an inconvenience to me because my job makes it difficult to call during business hours and I don't have time to sit on hold then attempt talk to someone who probably doesn't even speak English when I'm at home. Why do they even offer a customer support email if they are just going to tell you that you have to call? I honestly don't see what the problem is. My issue is extremely cut and dry and I even provided photographic evidence.

They should have just said they were going to reprint and resend the labels. The extra hassle that I have to go through for their mistake is BS!

Product or Service Mentioned: The Styles Check Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jul 27, 2017.
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